Pricing
Start with the accounts you are most worried about. Expand as you see signals.
Starter
$499
/month
100 accounts monitored
- 2 seats
- Zendesk or Intercom (1 integration)
- Daily signal analysis
- Email digest alerts
- Account flag summaries
- 48-hour onboarding
1 integration
Request Access
Growth
$999
/month
350 accounts monitored
- 5 seats
- All integrations included
- Daily signal analysis
- Email and Slack alerts
- Account flag summaries with source links
- Signal trend reports (weekly)
- Dedicated onboarding call
All integrations
Request Access
Scale
Custom
Unlimited accounts
- Unlimited seats
- All integrations included
- Custom alert logic
- Dedicated CSM
- API access
- SLA and security review
- Custom onboarding and rollout support
All integrations + API
Talk to Sales
Common questions
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An account is one customer organization that Sturdy monitors. Sturdy groups tickets, email threads, and call notes by organization, not by individual contact. You define which organizations to include during onboarding based on your renewal calendar.
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Yes. Plans are month-to-month during early access. You can increase your account limit or switch tiers at any time. Downgrades take effect at the end of the current billing period. We do not charge annual lock-in fees during early access.
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Starter includes one support integration (Zendesk or Intercom). Growth and Scale include all six integrations: Zendesk, Intercom, Gong, Salesforce, HubSpot, and Gmail/Outlook. Integration count reflects the number you can connect, not a hard limit on reads.
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No free trial currently. Sturdy is in early access with direct onboarding. We connect to your tools during onboarding and you see your first flags within 48 hours. If the signals are not useful, you cancel. We do not charge setup fees.
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Billing is monthly via credit card or ACH transfer. Invoices are generated on the first of each month. Enterprise customers on Scale can request net-30 payment terms and custom billing cycles.
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Sturdy reads your data for signal extraction and does not retain the raw source content beyond the analysis window. Signal summaries and flag records are stored for your account history. You can request data deletion at any time. SOC 2 Type II audit is in progress.
When Scale is not enough, we build around it.
Talk to us about custom account limits, data handling requirements, and volume arrangements outside the standard tiers.